Now onboarding new clients

Humans over AI. You stay in charge.

We're a team of people who put you in charge of the AI. Callers you miss get a text back in under a minute, every lead goes into your CRM, and happy customers get asked for a review. You approve what it says, we explain how it all works in plain English, and your AI assistant supports your team instead of replacing it.

  • <60stext-back speed
  • $0per-lead fees
  • 30–45 daysto go live
  • You ownevery account
The problem

Leads leak when you're busy.

Your team is on a job or with a customer, the office is swamped, and it's after hours. In one example, Invoca's 2026 home-services benchmark, only 52% of inbound calls reached a person (source). Callers who hit voicemail often just call the next company on Google.

Missed calls

An instant, friendly text keeps the conversation going until someone can call back.

Scattered leads

Calls, texts and web forms all go into one CRM, with automatic follow-up until the lead books or opts out.

Too few reviews

Every customer gets a polite review request after the job is done. More stars means more calls.

Estimate it yourself

What are missed calls costing you?

Plug in your own numbers. This is a rough estimate, not a promise: real results depend on your call volume, how fast your team follows up, and your close rate. We'll measure your actual baseline during the free audit.

Formula: missed calls per week × 4.33 × share that would have booked × average job value.

For comparison, Starter (missed-call text-back + after-hours AI receptionist) is $297/mo plus usage at cost. For many service businesses, such as an HVAC shop, that's roughly one recovered job a month. This is an estimate, not a guarantee.

Estimated revenue at risk$4,546/mo≈ 13 jobs a month. Example inputs only; use your own.
How it works

Live in about 30–45 days

*Timing depends on carrier and regulatory approvals, your location, and how quickly we receive what we need from you.

  1. Free audit

    We spend 20 minutes mapping how leads reach you today and what you're missing. You get a fixed quote in writing.

  2. Build & test

    We build on accounts you own, write the messages in your voice, and test them with real calls before anything goes live.

  3. Run & improve

    We monitor everything, fix anything that breaks, tune it monthly, and send you a plain-English results report.

Pricing

Simple, fixed-price packages.

A one-time setup fee plus monthly care, which covers hosting, monitoring and changes. After a 60-day launch period you can cancel anytime with 30 days' notice. Phone, texting and AI usage are billed at cost, with no markup.

FOUNDING OFFER First 3 clients get 50% off setup in exchange for a real, attributed case study once results are in. Limited to three businesses.
Starter

Never Miss a Call

Every caller gets answered, day or night.

$297/mo

+ $497 one-time setup

  • Instant text back to every missed call
  • After-hours AI voice receptionist: answers, qualifies, books
  • Always says it's an AI; emergencies go to your on-call tech
  • Uses your existing number where supported
  • Carrier registration (A2P 10DLC) and STOP/HELP handling
  • Owner alerts by text or email
Get started with Starter
MOST POPULARGrowth

Lead Engine

Every lead captured and followed up.

$597/mo

+ $997 one-time setup

  • Everything in Starter
  • Calls, texts and web forms into your CRM
  • Works with HubSpot, Jobber, ServiceTitan or Sheets
  • Automated follow-ups until they book or opt out
  • Monthly results report
Get started with Growth
Pro

Full Front Office

Reputation and bookings on autopilot.

$897/mo

+ $1,497 one-time setup

  • Everything in Growth
  • Review requests to every customer (no filtering)
  • 24/7 website booking chatbot, disclosed as AI
  • Priority same-day support
Get started with Pro
Pricing is for a single location. Phone, texting and AI usage are billed at cost (typically ≈ $15–60/mo depending on call volume). Setup fee is refunded in full if we can't go live within 45 days for reasons on our side. We build every system to follow the rules that keep your business legal, including carrier texting registration (A2P 10DLC), TCPA consent rules, AI disclosure laws and privacy laws. Required approvals vary by location and industry and can change, so timelines can stretch based on your location, while carriers or other third parties review things, when a regulation adds a step, or while we wait on access, information or approvals from you. The 45-day clock pauses during those waits, and the refund covers delays on our side only. We don't guarantee specific results.
CompareStarterGrowthPro
Missed-call text-back✓ included✓ included✓ included
After-hours AI voice receptionist✓ included✓ included✓ included
CRM lead intake— not included✓ included✓ included
Automated follow-ups— not included✓ included✓ included
Monthly results report— not included✓ included✓ included
Review requests (all customers)— not included— not included✓ included
24/7 website booking chatbot— not included— not included✓ included
SupportStandardStandardPriority same-day

Add-ons

Additional locations

Running more than one location or phone line? Each extra location is quoted at a reduced rate once the first one is live.

Live demo

Try the booking assistant.

This is a working demo for a fictional HVAC company. Ask about hours, service areas or pricing, or book an appointment. It always says it's an AI and offers a person.

Open full screen Try all demos
Humans over AI

You stay in charge.

AI isn't the enemy. It's a tool you control. We explain everything you need to know so you decide what happens in your business.

  • You approve every message

    You sign off on text templates, voice scripts and chatbot answers before anything goes live.

  • You see every conversation

    Texts, calls and chats are recorded in accounts you own, so you can review what was said anytime.

  • Switch it off or hand off anytime

    Turn the AI off or have a person take over whenever you want. Customers can always ask for a human.

  • You own your data

    Numbers, CRM, automations and data live in accounts in your name and stay with you if you leave.

  • Plain-English walkthrough and docs

    We walk your team through how it works and leave written docs, so you're never guessing.

  • Support, not replacement

    Your AI assistant handles the busywork after hours and on busy days, and your team handles the people.

Why work with us

Straightforward by design.

We're a new team of real people, not a faceless platform. AI is a tool you control, and we'd rather show you how we work than make big claims. Here's what you can hold us to.

You own everything

Phone numbers, CRM, automations and data live in accounts in your name. If you leave, it all stays with you.

No markup, no lock-in

Usage is billed at cost. After the 60-day launch period you're month to month with 30 days' notice.

Honest AI that supports you

Your AI helps your team; it doesn't replace it. Every bot and automated text says it's automated and offers a real person. It never quotes firm repair prices.

Compliance built in

A2P 10DLC carrier registration, opt-in records, STOP/HELP handling and quiet hours are part of every setup.

Clear support

Issues are acknowledged within one business day, and anything stopping texts or bookings is worked on the same day.

Real people, accountable

Based in metro Atlanta and working with service businesses nationwide. You talk directly with the people who build your system.

FAQ

Questions, answered.

Do I need to change my phone number?

Usually not. Most business lines can be text-enabled. If yours can't, we forward missed calls through a new local number that texts back for you.

Is the AI going to pretend to be a person?

Never. Every chatbot and automated text says it's automated and offers a way to reach your team.

What about texting laws and spam rules?

We only text people who contacted you or opted in, we honor STOP right away, and we handle carrier (A2P 10DLC) registration. Emails follow CAN-SPAM. See our SMS terms.

Is there a contract?

No long contract. There's a 60-day launch period, then you're month to month and can cancel with 30 days' notice. If we can't go live within 45 days for reasons on our side, you get your full setup fee back. We build every system to follow the rules that keep your business legal, including carrier texting registration (A2P 10DLC), TCPA consent rules, AI disclosure laws and privacy laws. Required approvals vary by location and industry and can change, so timelines can stretch based on your location, while carriers or other third parties review things, when a regulation adds a step, or while we wait on access, information or approvals from you. The 45-day clock pauses during those waits, and the refund covers delays on our side only. You keep your accounts and data.

What is the founding offer?

Our first 3 clients get 50% off the setup fee. In return, we ask to write up a real case study with your actual (before/after) numbers and your name, once there are results to share. You approve it before it's published.

What results can I expect?

We don't promise specific numbers, because results depend on your call volume and how fast your team follows up. During the audit we measure your current missed calls and response times, and your monthly report shows what changed against that baseline.

Do you offer an AI phone receptionist?

Yes, it's included in every package. After hours, an AI voice receptionist answers, says it's an AI, qualifies the caller, books or schedules a callback, and transfers emergencies to your on-call tech. Call minutes are billed at cost.

Which tools do you work with?

Twilio, HubSpot, Jobber, ServiceTitan, Housecall Pro, Google Sheets, Google Business Profile, and most tools that have an API or webhooks.

What do I need to provide?

About an hour of your time in total: a short kickoff call, access to your phone and CRM accounts (or we create them in your name), your business details for carrier registration, and approval of the message wording.

Why are you cheaper than many agencies?

Our packages are standardized and built for service businesses, so we don't bill for custom discovery on every project. We pass those savings on to you.

Free audit

See how many leads you're missing.

Book a free 20-minute audit. We'll map where leads slip through and give you a fixed quote in writing, with no pressure.

  1. You send the form (about 1 minute).
  2. We reply within one business day to pick a time.
  3. On the call, we map your lead flow and send a written quote.
  4. Once you sign up, we aim to go live in about 30–45 days, depending on approvals, and within 45 days at most (full setup refund if we miss it on our side). We build every system to follow the rules that keep your business legal, including carrier texting registration (A2P 10DLC), TCPA consent rules, AI disclosure laws and privacy laws. Required approvals vary by location and industry and can change, so timelines can stretch based on your location, while carriers or other third parties review things, when a regulation adds a step, or while we wait on access, information or approvals from you. The 45-day clock pauses during those waits, and the refund covers delays on our side only.

Or email inquiry@greaterworldmedia.com

Book a free audit