Terms of Service
Last updated: October 17, 2026.
1. Services
Greater World Automation, a brand of OZOR INC. ("Greater World Automation", "we", "us") designs, sets up, and maintains automation workflows. Scope, price, and timeline for each engagement are set in a written proposal or order form, which controls if it conflicts with these terms.
2. Fees
Setup fees are due 50% at signing, 50% at launch. Monthly care fees are billed in advance. There is a 60-day launch period; after it, service is month-to-month and either party may cancel with 30 days' written notice. Third-party costs (telephony, SMS, software, AI usage) are billed by those vendors or passed through at cost.
2a. Packages, launch refund and founding offer
Current packages (single location): Starter "Never Miss a Call" $297/month + $497 setup; Growth "Lead Engine" $597/month + $997 setup; Pro "Full Front Office" $897/month + $1,497 setup. Phone, SMS and AI usage are billed at cost. Launch refund: if we cannot take your automation live within 45 days of receiving the access and information we request, for reasons on our side, we refund your full setup fee. We build every system to follow the rules that keep your business legal, including carrier texting registration (A2P 10DLC), TCPA consent rules, AI disclosure laws and privacy laws. Required approvals vary by location and industry and can change, so timelines can stretch based on your location, while carriers or other third parties review things, when a regulation adds a step, or while we wait on access, information or approvals from you. The 45-day clock pauses during those waits, and the refund covers delays on our side only. Carrier, platform or other third-party review times, steps required by law or regulation, and delays in receiving access or information from you are not delays on our side. No results guarantee: we do not guarantee any number of calls, leads, bookings, reviews or revenue. Founding offer: our first three clients receive 50% off the setup fee in exchange for permission to publish a truthful case study (with the client's approval of the final text) once results are available.
3. Client responsibilities
You will provide accurate information and accounts, own or control the phone numbers used, and ensure you have lawful consent for messages to your customers. You are responsible for compliance with TCPA, CAN-SPAM, carrier (A2P 10DLC) rules, and industry regulations applicable to your business.
4. AI output
AI-generated responses may be inaccurate. Automations disclose that they are automated and offer a human. You approve message templates and chatbot knowledge before launch.
5. AI disclosure and messaging
Chatbots, voice agents, and automated texts we deploy identify themselves as automated and offer a way to reach a person. SMS programs follow our SMS terms and carrier rules.
6. Ownership
You own your data and accounts. Upon full payment you receive a license to the workflows built for you. We retain our pre-existing tools and know-how.
7. Warranty & liability
Services are provided "as is" beyond any fix-it commitment in your proposal. We do not guarantee specific numbers of leads, bookings, reviews, or revenue. Our total liability is limited to fees paid in the 3 months before the claim. No liability for indirect or lost-profit damages, or third-party outages.
8. Termination
Either party may terminate for material breach not cured in 15 days.
9. Governing law
These terms are governed by the laws of the State of Georgia.